HaloChatHelp Center

When a Lucky Box is sent in chat, a Lucky Box card appears in the conversation.

To claim:

  • Tap the Lucky Box card.

For Standard or Random Lucky Boxes:

  • The system automatically allocates the amount after you tap.
  • Funds are credited directly to your default wallet.
  • No additional confirmation is required.

For Exclusive Lucky Boxes:

  • Only the designated recipient can see and claim it.

Important Notes

  • Lucky Boxes have a time limit.
  • Unclaimed amounts are returned to the sender according to system rules.
  • All Lucky Box operations are on-chain transactions. Final results depend on blockchain confirmation status.

Related resources: